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Anti-Spam Policy

Effective Date: 01 Jan 2026

This Anti-Spam Policy applies to all users of SendierHQ, operated by S J Digital Business Solutions Private Limited.

1. Zero Tolerance for Spam

SendierHQ has a strict zero-tolerance policy against spam. Spam includes any unsolicited, bulk, or unwanted messages sent without proper recipient consent.

2. Consent Requirement (Opt-In)

Users must obtain clear and verifiable permission (opt-in) before sending:

  • WhatsApp messages
  • SMS campaigns
  • Email marketing messages

Purchased, scraped, rented, or third-party contact lists are strictly prohibited.

3. Unsubscribe & Opt-Out

All marketing communications must include a clear method for recipients to:

  • Unsubscribe
  • Opt out
  • Stop receiving messages

Opt-out requests must be honored promptly.

4. Compliance With Laws

Users must comply with all applicable anti-spam and communication laws including:

  • CAN-SPAM Act (United States)
  • GDPR (European Union)
  • CCPA (California)
  • WhatsApp Business Policy
  • Local telecommunications regulations

5. Monitoring & Enforcement

SendierHQ reserves the right to:

  • Monitor message activity
  • Investigate spam complaints
  • Suspend or terminate accounts involved in spam
  • Report illegal activity to relevant authorities

Accounts found violating this policy may be suspended without prior notice. No refunds will be issued for policy violations.

6. User Responsibility

Users are solely responsible for the messages they send using SendierHQ. We do not review messages before delivery.

7. Reporting Spam

If you believe a SendierHQ user is sending spam, please report it to:

Email: info@sendierhq.com

8. Policy Updates

We may update this Anti-Spam Policy from time to time. Changes will be posted with an updated effective date.

Contact Information

Company: S J Digital Business Solutions Private Limited
Website: https://sendierhq.com
Email: info@sendierhq.com
Phone: +94 72 118 0726