User Data Deletion Policy
Effective Date: 01 Jan 2026
This User Data Deletion Policy explains how users can request the deletion of their personal data from SendierHQ, operated by S J Digital Business Solutions Private Limited.
1. Your Right to Request Deletion
You have the right to request deletion of your personal information stored within SendierHQ.
2. How to Request Data Deletion
To request deletion of your account and personal data, please send an email to:
Email: info@sendierhq.com
Please include the following information in your request:
- Your full name
- Your registered email address
- Your company name (if applicable)
- Subject line: "Data Deletion Request"
3. What Data Will Be Deleted
Upon verification of your request, we will delete:
- Your account information
- Stored personal data
- Uploaded contact lists
- Message history (where legally permitted)
Certain data may be retained if required by law, billing regulations, or dispute resolution purposes.
4. Processing Time
We aim to process verified deletion requests within 7–14 business days.
5. Third-Party Platforms
If you connected your SendierHQ account with third-party platforms (such as WhatsApp Business API or Meta services), you may also need to manage deletion directly within those platforms.
6. Contact Information
Company: S J Digital Business Solutions Private Limited
Website: https://sendierhq.com
Email: info@sendierhq.com
Phone: +94 72 118 0726
7. Policy Updates
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.